Privacy Policy
Last updated: December 2024
Our Commitment to Privacy
At Droq, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered market intelligence platform and related services.
We believe in transparency and your right to understand how your data is handled. This policy applies to all users of our platform, including both individual and institutional clients.
Information We Collect
Personal Information
- Account registration details (name, email address, phone number)
- Professional information (company, role, trading experience)
- Identity verification information as required by financial regulations
- Communication preferences and contact information
Usage Information
- Platform interaction data and feature usage patterns
- AI agent interaction logs and query history
- Device information and technical specifications
- IP addresses and geolocation data
Financial and Trading Information
- Portfolio preferences and risk tolerance settings
- Trading strategies and algorithmic preferences
- Market data access patterns and research interests
- Subscription and billing information
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our AI-powered market intelligence services, including personalizing content, optimizing AI agent responses, and delivering relevant market insights.
Security and Compliance
Your information helps us maintain platform security, prevent fraud, comply with financial regulations, and ensure the integrity of our decentralized AI systems.
Communication
We may use your contact information to send service updates, security notifications, market alerts, and other communications related to your account and our services.
Research and Development
We use aggregated and anonymized data to improve our AI algorithms, develop new features, and enhance our market intelligence capabilities.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (cloud infrastructure, analytics, customer support)
- Legal Requirements: When required by law, regulation, or court order, or to protect our rights and the safety of our users
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate privacy protections
- Consent: With your explicit consent for specific purposes
All data sharing arrangements include strict confidentiality and data protection requirements.
Data Security and Retention
We implement industry-standard security measures to protect your information, including:
- End-to-end encryption for data transmission and storage
- Multi-factor authentication and access controls
- Regular security audits and vulnerability assessments
- Secure cloud infrastructure with enterprise-grade protection
- Employee training on data privacy and security best practices
We retain your information only as long as necessary to provide our services, comply with legal obligations, or as specified in our data retention policies. You may request data deletion subject to applicable regulations.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information we hold
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request your data in a portable format
- Restriction: Limit how we process your information
- Objection: Object to certain types of processing
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@droq.com
Address: Droq Privacy Team, [Company Address]
Data Protection Officer: dpo@droq.com
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through email or platform notifications. Your continued use of our services after such changes constitutes acceptance of the updated policy.